At Smart Tasq, we believe in the power of innovation and creativity to drive business success. We are a one-stop-shop for all your outsourcing and digital solutions needs. Whether you’re a start-up, small business, or an established enterprise, we offer a wide range of services to help you streamline operations, enhance customer engagement, and drive growth.
At Smart Tasq, we believe in the power of innovation and creativity to drive business success. We are a one-stop-shop for all your outsourcing and digital solutions needs. Whether you’re a start-up, small business, or an established enterprise, we offer a wide range of services to help you streamline operations, enhance customer engagement, and drive growth.
With Smart Tasq, you’ll have access to the latest technologies and tools that will help you transform your business. From web and mobile app development, digital marketing, to data analytics, we’ve got you covered. We are passionate about helping businesses reach their full potential and strive to be their partner of choice.
Is your admin support overwhelmed by repetitive & time-consuming tasks, creating excel reports, doing web research and answering phone calls? Do you see them juggling between different tasks and finding it hard to meet the growing needs of the business? Are you facing difficulty in finding and training qualified personnel to support admin tasks? Smart Tasq has a solution for you, read on!
Our knowledge-based, tech savvy staff, mostly college graduates, has been supporting small businesses manage their day-to-day work in an efficient manner. With 24×7 coverage, our team is virtually part of your office and processing tasks in the background with zero clutter. The result is that you get to focus on your core business and not on repetitive and laborious work.
Smart Tasq provides omni channel support which enables the customers to connect using the medium of their choice and convenience. And this is not all, you get to save over 50% on your labor costs. Now that is truly a Smart VA!
Maximize your business potential with Smart Tasq! As your ‘go-to’ outsourcing partner, we offer a wide range of services designed to streamline your operations and improve your bottom line. Our team of experts is dedicated to delivering high-quality and affordable solutions for your order processing, invoice processing, data validation, folio reconciliation, and bookkeeping including AR & AP. Our technology suite, including cloud accounting and CRM software, allows you to automate your processes and stay ahead of the competition. Whether you’re looking to optimize your business processes or bring efficiencies to your accounting function, our solutions have you covered. Let us take care of the back-end work, so you can focus on what really matters – growing your business!
Say goodbye to the stress and frustration of managing customer support. At Smart Tasq, our team of professionals, with over two decades of expertise, prioritizes customer satisfaction and provides top-notch customer support services, putting the customer at the forefront of all we do. Our partners benefit from our service-focused approach and ability to interact through various channels – voice, email, chat, and social media. Whether you choose a dedicated or shared service model, our comprehensive view of customer relationships will empower you to make informed decisions and strengthen your customer interactions. Partner with us to feel the impact of exceptional customer support.
Whether it’s answering questions, troubleshooting technical issues, or providing product information, we’re here to help. In today’s fast-paced digital environment, our chat support is the perfect solution for real-time customer interactions. Our team will answer questions, provide technical support, and even guide customers through your website, software, or service. Nowadays, social media plays a crucial role in a business’s online presence, with Smart Tasq’s Social Media Customer Service (SMCS), we keep a watchful eye on your brand’s handles like Facebook, Twitter, and Instagram. We respond to customer inquiries and comments, address complaints, and engage with customers to build brand loyalty. Take the burden off your business and let Smart Tasq elevate your digital customer experience with our 24/7/365 support.
At Smart Tasq, we provide Lead Gen Services which is the process of gaining the interest of potential customers in order to increase future sales. It plays a vital role in sales process of any company. By attracting prospects to your business and increasing their interest through nurturing, all with the end goal of converting them into a customer. We provide sales and marketing support in building a pipeline of leads to meet business plans, quotas and company objectives. We take the responsibility of generating leads through phone calls, emails and social media. Our team does Appointment Setting, and then track, maintain and update leads in the CRM.
Data security and compliance are critical aspects of protecting sensitive information and ensuring that organizations adhere to legal and regulatory requirements. Data security involves protecting information from unauthorized access, use, disclosure, disruption, modification, or destruction. It encompasses various measures, technologies, and practices to safeguard data throughout its lifecycle. Compliance involves implementing policies, procedures, and technical controls to meet the requirements of relevant regulations. It often includes aspects such as data classification, privacy impact assessments, incident response planning, and regular audits. At Smart Tasq, we take care of your data encryption, backup and recovery. We take pride that we’re PCI DSS and ISO 27001 recognized.
With Smart Tasq, you get the best of both worlds – cost-efficient BPO services and cutting-edge digital solutions, all under one roof. This makes it easy for our clients to access the services they need to achieve their business goals and stay ahead of the competition. Join us on a journey to unlock new possibilities and take your business to the next level with the power of outsourcing and digital solutions. At Smart Tasq, we’re not just a service provider, we’re a partner in your success.