Smart Tasq offers a wide range of IT services to our customers, including help desk support levels 1,2 & 3. Network and infrastructure setup and management, software development, IT security and maintenance, data analytics, cloud computing, and other IT related services. Our services cover all aspects of an organization’s IT needs and help them to run their business more efficiently. We provide personalized and tailored solutions to suit our customers’ needs and budget. Our experienced team of professionals is committed to providing the highest level of customer support.
Help desk support (Levels 1,2 & 3) involves providing technical assistance to internal and external customers. Our team can manage your ticketing and escalation process, resolve email, network and other tech related issues faced by the end-users. Our omni-channel communication allows the users to communicate with the tech support using the medium of their choice to receive efficient and friendly service.
Smart Tasq’s NOC Support provides remote oversight to network devices, data and application servers functioning and timely address any alarms. Our technology experts with a background in Microsoft, Cisco, Linux and other industry leading technology platforms ensure smooth NOC operations.